FAQs

How do I check the meter reading on an Olivetti or Develop copier?

  1. Tap [Utility] then [Counter].
  2. You will see the total number of pages printed after the count starting date. To print the counter list, tap [Print List]. Use the [Start] key to start printing.

Do you offer ongoing maintenance plans or contracts with machines?

Yes. We offer a variety of service agreements to meet the needs of any business.

Do you offer rental services for machines?

Yes. To help spread the cost of your photocopier, we can provide options such as a three-year lease, which can help with business tax efficiency

Do you supply consumables for machines?

Yes. We can source consumables through our network of suppliers for most makes and models of office equipment.

Do I have to have a service contract?

No. We are happy to be an ad hoc service for anything you may need, if you require it.

I don’t quite know what I need, so can you provide recommendations?

Yes. We can offer a full print audit to determine your needs and help you discover which machine would be the best suited and most cost effective for you to run for your particular usage and based on the cost of ownership.

Do photocopiers use much more energy than a smaller office printer?

It depends on your usage, make and model. All modern machines have advanced power saving options that can be further configured to the environment into which the machine is installed. We are happy to cover this in a print audit if required.

I don’t have the space for a machine that can print on A3, so do A4 only options exist?

Of course! We work with variety of manufactuers that make machines in all shapes and sizes, for any workload. This could be anything form an A4, free-standing photocopier, through to larger A0 style plotters and wide-format printers.

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Testimonials

What our customers say

My father, at 73, isn’t the most patient regarding technology and its behaviour. He was about to throw his Windows laptop out the window when I suggested we throw it at the team at TBM to take a look at it.

David and Josh were very quick to offer expert advice after triaging the possible issues, and within 24 hours, we had a new machine prepped, tested, fully deployed and ready to be picked up.

It was an excellently spec’d machine perfectly suitable for my Father’s use, and he’s been able to get on with his work. TBM has managed to take the hassle and stress out of the situation, not only by sorting out a working machine incredibly quickly but also by having it all set up and ready to go.

With clear communication throughout the entire process, I can see why their long-term clients speak so highly of them, and we’ll be very happy to recommend them to all our clients and colleagues in the future!

Alex Cameron
Authorised UW Partner

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