In the spotlight... David Cobbold

In the latest of our In the Spotlight... series we catch up with our Senior IT Engineer, David Cobbold.

'I’ve been working at TBM since November 2017, beginning as an IT apprentice and making a career change from the world of mechanical engineering. I sought a job that gave me both freedom and a challenge, and I’ve always been good with tech, so an IT apprenticeship seemed to be the best route for me.

'My role is to support the ongoing IT Support requests from our customers, as well as to configure outgoing photocopier configurations to the customer's needs. I also onboard new customers and plan and implement new solutions for customers. I’ve recently qualified as a photocopier engineer, so I can also work on the odd photocopier or two when needed.

'My days tend to be split 50/50: 50% planned and 50% reactive. I visit customers, work remotely on customer machines, and sometimes fix physical hardware in the workshop – it’s a great level of variety!

'In my free time, I volunteer with the Royal Air Force Air Cadets, where I manage the radio communication training for Norfolk and Suffolk. I also enjoy hobby electronics, cars, shooting (both clay & target), hiking and spending time with my wonderful partner in crime – Emily.'

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Testimonials

What our customers say

I had an issue with my computer headset which was a disaster, as I had a number of Zoom meetings booked including a training session for the coming Sunday where a headset is essential. I contacted TBM who quickly offered the right options for me and sent over a recommended product from their website, which I purchased right away to ensure the speediest delivery.

I ordered the item at 4pm and was delighted to receive a knock on the door the very next day with my new headset. The service provide by TBM was exceptional and I cannot thank them enough for ensuring my meetings proceeded with no disruption. I will certainly be recommending TBM to friends, family and my contacts from other businesses I have relationships with.

Lisa Altria
Authorised UW Partner

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