Ten IT issues facing businesses today
While for the most part IT makes our daily existence easier and our businesses more efficient, there’s no doubting that it can sometimes be the bane of our lives too.
Here we examine the top ten IT issues that face most organisations.
1 Hardware
From the blue screen of death to a complete server outage, issues with hardware can plague a business of any size. As well as affecting efficiency they can also end up being costly, but there are measures that can be taken to minimise the risk of such occurrences, especially with a retained TBM agreement to cover monitoring and maintenance.
2 Software
We all know we can’t live without software, but it has the potential to drive us to distraction. In the right hands and with correctly installed updates, however, your software suite can keep your working life continuing uninterrupted. Working with the TBM team to stay on top of your software updates will reduce the risk of any bumps in the road. TBM are distributors for a wide arrange of softwares. If there’s something you need, we can likely provide it!
3 Device integration
None of your IT is standalone these days, so successful integration of your applications, devices and tools across your business is paramount. We work with our clients to ensure that there are no mismatches and conflicts across systems and devices so that everything dovetails nicely.
4 Internet speed
In the business world there’s no space for slow internet as customers and staff all expect quick responses and efficient services. If your network’s slow, so will your business growth be, and your competitors will steal a march. Our IT support can minimise issues with communication and collaboration, enabling you to focus on delivering a best-in-class service to your customers.
5 Data
Hacking, ransomware and corruption are just three ways in which data can be compromised, so it’s vital to have robust systems in place to mitigate against them. Backing up regularly, creating a disaster recovery plan and ensuring that data is encrypted should all be part of your data management strategy.
6 Network failures
Keeping your network updated and monitored will prevent failures causing disruption to your customers and staff. It will also alleviate what can be one of the most stressful occurrences to affect businesses everywhere. If your IT infrastructure goes down, your business will struggle to function so it’s advisable to have a plan in network strategy in place.
7 Security
Unauthorised attacks on sensitive data can be hugely damaging to your business, which is why we work with the industry’s leading providers to protect our clients’ systems. ThreatLocker and ESET are two examples, and we’ve worked with many of our clients to implement them to fight off unwanted criminals.
8 The cloud
The cloud has changed the way we work beyond measure, and its benefits hugely outweigh its deficiencies. However, the cloud is only as good as the setup you have in place, such that if your business isn’t correctly connected to your cloud tools and applications, you’ll be exposed to potential technology problems. We can provide a huge variety of cloud based solutions to suit your needs.
9 The right IT
One of the biggest challenges with technology is finding the right tools and solutions to fit your business’s unique needs. Whether you’re looking for a security system or a collaboration platform, it can be difficult to know where to start when deciding on the best setup. User manuals, Google and YouTube videos can be a help, of course, but there’s nothing like friendly IT consultancy from a team with decades of experience, and that’s where we at TBM come in.
10 Human error
And last but not least, there’s always the chance that human error will play a part in your IT journey. Whether it’s accidentally deleting a file or folder, forgetting to run a system backup or sharing sensitive data with the wrong contact, there are numerous ways in which human error can affect your IT. At TBM we offer a safe pair of hands to reduce the risk of unfortunate mistakes creating an IT headache for your business.
TBM’s Senior IT Engineer, David Cobbold, believes that businesses shouldn’t suffer in silence when it comes to IT. ‘Here at TBM, we believe in helping our clients to stay on top of their IT by being available when they need us most,’ says David. ‘Whether it’s a software upgrade, a hardware problem or a security issue we can step in and ensure that our clients’ businesses continue to run seamlessly. Not only that, we’re there to make sure our clients’ systems and data are protected. Our monitoring software can monitor their PCs in the background and alert us to anything untoward that comes to light. It can also automatically remediate common faults with known fixes before they become a problem, so it makes good business sense to talk to us and create a robust IT strategy.’
TBM offer IT support in Cambridge, Newmarket and Bury St Edmunds. To request a no-obligation quotation, please call us on 01638 665240, send us an email or complete our enquiry form.