Welcome to TBM Perry!

We're delighted to welcome Perry Faulkner, who has taken up the position of IT Support Technician within the TBM team.

Having now been with us for three weeks, Perry commented:

"I started working for TBM at the beginning of February 2025. I have come from a computer hardware background and have been building PCs for several years. I decided to make the move to TBM as it provides plenty of opportunities for me to learn and grow within the company. I like the aspect of helping people with their IT issues and TBM has a great customer base for me to do that.

"My role as IT Support Technician is to deal with any support issues that come in. I also provide solutions to customers' IT requirements and am generally there to help support other members of the team. My working days are mostly spent dealing with support requests and setting up new machines for customers. I sometimes deal with issues remotely and visit customers, but am always happy to help wherever it is needed.

"Away from work I like to go shooting as often as possible and enjoy both clay and target shooting. I'm also a bit of a petrolhead and like spending time driving or riding motorbikes (when the weather is suitable)."

Perry's arrival further strengthens our IT provision, so if you're looking for IT support in Cambridge and Newmarket, please give us a call on 01638 665240, send us an email or complete our enquiry form to request a no-obligation quotation.

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Testimonials

What our customers say

Our business is totally dependent upon our printing and scanning facility. Without it we start to go into panic mode. This happened last Thursday afternoon when we experienced a paper jam. Any amount of poking about with a variety of implements could not release the offending blockage. At the point of desperation, I phoned Martyn Hazelwood if there was any possibility of having his service engineer in the local area who could call and fix the problem. Within one phone call he said that an engineer would be with us within 30 minutes. In fact, amazingly he arrived in ten minutes! Two minutes later and the paper jam was removed to both our relief and embarassment at how easy it had been in the hands of a professional. Whilst we do not have a service contract with TBM we were amazed and pleased by the speed of service. Whilst we couldnt always expect to be that lucky, I have no doubt that it is a massive benefit of my BNI membership that I can call on the owner of TBM who can arrange to sort out problems in double quick time. We would therefore have no hesitation in recommending TBM's services and in particular their speed of response to call-outs. PS: The reasonable call-out invoice arrived almost as quickly as the engineer and we were pleased to pay it by return as the service enabled our business to continue with uninterrupted service to our customers.

Philip May
Real Insurance Solutions Limited

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